Frequently Asked Questions

Frequently Asked Questions 2018-01-17T13:23:07+00:00
Who Qualifies For Supportive Living? 2017-12-11T10:55:44+00:00

Illinois Supportive Living program is open to any resident who:

  • Undergoes pre-admission screening.
  • Is without diagnosis of development disability or serious and persistent mental illness
  • Has had a negative TB test
  • Does not participate in another federal home or community-based waiver program
Who pays the real estates taxes on the Villas? 2017-08-27T19:23:05+00:00

Your real estate taxes are prorated the first year, and they become the responsibility of the individual owner thereafter.

What privileges are offered with the purchase of a Villa? 2017-08-27T19:24:05+00:00

You are welcome to join any activities at our other facilities, use the scheduled transportation, or designated common areas on the campus.

What makes Betty’s Garden at Courtyard Estates different from other care options? 2017-08-27T19:05:57+00:00
  • As a leader in residential living for those with Alzheimer’s and other forms of dementia-related illnesses, Betty’s Garden offers several unique features that make us different from assisted living and skilled nursing facilities:
  • We are truly the residential alternative to institutional care for those with dementia. Our specially designed units are inside a specialized section of our industry-leading Assisted Living facility.
    At Betty’s Garden we provide all services at a fixed, affordable rate. Our services are equally provided to all tenants, with no financial increases based on levels of care.
  • Our staff is specially trained to provide personal care assistance with the activities of daily living. In addition to structured group activities, we encourage tenant participation in meal preparation, laundry, housekeeping, and putting away the groceries, all of which are effective dementia care activities.
  • Betty’s Garden Coming Home program stresses a daily schedule of activities that becomes a familiar and comforting routine for those with dementia, unlike the complex and confusing monthly program calendars found in most large facilities.
  • Our medication management is specifically designed for our environment, with particular attention paid to safety. Our Wellness Director and pharmacy coordinate with the physician to ensure the proper medications are prescribed and administered.
  • A fundamental belief of Betty’s Garden is to gain tenant independence from inappropriate medications. Because of our staffing levels and the intimacy of our homes, we have an increased ability to observe each individual tenant. Our goal is to manage tenant behavior without the reliance on psychotropic drug therapies. Our message is clear – we are not able to cure Alzheimer’s disease; however with proper medication management we do frequently see improvements in the quality of life of our tenants.
  • Our menu has been designed by a licensed dietitian, prepared daily with fresh products. The meals are prepared in our full service kitchen three times a day.
What is the difference between Independent Living, Assisted Living and Skilled Nursing Facilities? 2017-08-27T19:24:58+00:00

Independent Living does not include services designed to support activities of daily living such as dressing and grooming. Under this living arrangement, the tenant leads an independent lifestyle that requires no extra assistance. Assisted Living provides a special combination of housing, personalized supportive services and healthcare designed to meet the needs of those who require help with activities of daily living. A Nursing Home, also known as a Skilled Nursing Facility, has Registered Nurses who provide 24-hour care to residents who can no longer care for themselves due to physical, emotional or mental conditions.

What is the continuum of care offered when you purchase a Villa? 2017-08-27T19:23:03+00:00

Upon the purchase of a Villa, this means that when the time comes when you may have to downsize further to an apartment or go to our Assisted Living facility or our Nursing Home, you are a priority admission. You or your family does not have to look further for placement or worry about a wait list for entry.

What is the advantage of selling my home and purchasing a Villa? 2017-08-27T19:25:02+00:00

There are many advantages. One of the main advantages is eliminating exterior maintenance. For other advantages, please contact us. You are now going to enjoy the retirement you have dreamed about.

What Is Supportive Living? 2017-12-11T10:55:18+00:00
  • A sensible solution to the growing need for affordable housing with services
  • Available to seniors aged 65 and older
  • Combines apartment-style housing with personal care, support services and opportunities for socialization
  • Administered through the Illinois Department of Healthcare and Family Services (IDHFS)
What is included with the month-to-month rent? 2017-08-27T19:24:19+00:00

The monthly rental fee includes: 3 meals per day, daily housekeeping, scheduled transportation to and from shopping and other activities, beauty /barber shop, all utilities (except telephone & cable) including complete building and grounds maintenance, and peace of mind for your family knowing someone is at our desk 24 hours per day.

What is included with the month-to-month rent of an Independent Suite? 2017-08-27T19:24:06+00:00

The monthly rental fee includes: 2 meals per day, weekly housekeeping, scheduled transportation to and from shopping and other activities, beauty /barber shop, all utilities (except telephone) including cable TV, complete building and grounds maintenance, and peace of mind for your family knowing someone is at our desk 24 hours per day.

What does Medicare pay for and what does Medicaid cover? 2017-08-27T19:21:08+00:00

Medicare is federal health insurance for every American 65 years of age or older. It covers acute episodes, such as hospitalization and rehabilitation after leaving a hospital. Like all insurance policies, it does not cover all the expenditures. That’s why many will purchase supplemental or “Medigap” insurance to cover co payments and deductibles. In addition, this supplemental insurance can be used to pay for non-covered expenditures such as prescriptions. In general, Medicare does NOT pay for long-term care – either in nursing homes or in an assisted living community. For more information on Medicare, please visit the Medicare website at Additional information on Medicare and Medigap is also available from SHIIP.

Medicaid is a state-managed healthcare and long-term care program for the financially needy. Typically, those with low income and very few assets are eligible for Medicaid. In most states, Medicaid will pay for nursing home care and some have the option of remaining in their homes and receiving in-home services. For more information, please visit the Medicaid website at

What activities are offered? 2017-08-27T19:25:05+00:00

We are proud to offer a wide variety of physical, social and intellectual activities for all our residents.

To Become A Resident of Courtyard Estates 2017-12-11T10:56:48+00:00
  • Discuss individual needs with the Courtyard Estates team of professionals
  • Complete the following required forms
    • Reservation Agreement
    • Personal Health History
    • Report of Physical Examination
Supportive Living vs. Nursing Home 2017-12-11T10:56:57+00:00
  • Supportive Living residents do not require 24-hour skilled nursing care
  • Supportive Living residences are apartments, not private or semi-private rooms
  • Supportive Living typically provides a more residential and independent lifestyle than a nursing home
Supportive Living vs. Assisted Living: 2017-12-11T10:57:10+00:00
  • They both offer similar services
  • Assisted living tends to be more costly
  • Assisted living does not accept payment from Medicaid
  • Assisted living residents generally must leave if they cannot pay
  • Supportive Living residents who qualify have access to Medicaid benefits
  • Supportive Living residents who qualify can stay in Supportive Living without worry about payment
Mom’s a little confused but she does not have Alzheimer’s. Will you still take her? 2017-08-27T19:07:21+00:00

While our environment has been carefully designed to care for the dementia needs of our tenants, we will carefully consider the admission of a non-dementia tenant who otherwise needs assistance with any of the activities of daily living (eating, bathing, toileting, transferring, and dressing). We recognize and support the needs of anyone who requires such assistance, and will work very closely with the family members to ensure there is a clear understanding of our environment and its suitability for their loved one.

Is there an endowment fee? 2017-08-27T19:22:47+00:00

No, it is a monthly rental rate, no endowment fee is required, however a non-refundable processing fee is required and is transferrable to our other campus facilities.

Is there a maintenance fee for the Villas and what does it cover? 2017-08-27T19:23:07+00:00

We have an Included Services Contract that is signed at closing which states we will handle lawn care, snow removal and rubbish removal for your Villa. There is a monthly fee for these services.

Is the home secure? Can she wander away? 2017-08-27T19:07:22+00:00

Each of our newly designed memory care units are equipped with a non-threatening but state of the art, security system. Each yard is protected by a secured fence. Every door of each unit is protected by an audible alarm that alerts staff when there is an unaccompanied tenant who attempts to wander outside the home.

Is financial support available? 2017-08-27T19:25:08+00:00

Yes, depending on facility location you may be eligible for financial support.

How should mail be addressed and where is the facility located? 2017-08-27T19:22:46+00:00

Please be sure to include the resident’s first and last name when sending mail to our facility. All personal mail is delivered unopened to each resident. Upon resident or family request, helpful staff or volunteers can assist with opening and reading mail

How quickly may I rent an Independent Suite apartment? 2017-08-27T19:24:08+00:00

Apartments are rented upon availability. If there is not an apartment available at that particular moment, you may pay your deposit and be placed on our waiting list. As an apartment becomes available, you will be called at which time you may accept or decline.

How can I be involved with mom’s care? How can I be involved with her life? 2017-08-27T19:07:26+00:00

This is your Mom’s and your new home. You can and should be involved in every way in which you feel comfortable. Just ask yourself this question: “How can I best care for and support my loved one? What is best for her and our relationship?” Be assured that we will support you every step of the way.

Does Betty’s Garden have specific visiting hours? 2017-08-27T19:07:19+00:00

This is our tenant’s home and will be your home, too, so visitors are welcome at any time. All we ask is that visitors respect the privacy and needs of the other tenants.

Do you have doctors and nurses? 2017-08-27T19:07:24+00:00

Tenants are required to have a primary physician of their choice. Betty’s Garden does not contract with nor have any financial relationship with any physician or physician group. We allow the primary physician access to our facility in order to minimize tenant inconvenience with travel.

Our facilities are staffed by a Licensed Practical Nurse Manager or Registered Nurse Manager, specially trained in dementia care.

Do the homes have private bedrooms? 2017-08-27T19:06:17+00:00

Yes, each of our Betty’s Garden apartments are designed and built with private, individual bedrooms. We encourage each of our tenants (and their families) to furnish his or her own room with familiar articles or furnishings from home. However, if preferred, we will furnish each of these bedrooms with a bed and linens, wardrobe, night stand and lamp, dresser, and side chair.

Are the Villas age restrictive? 2017-08-27T19:24:03+00:00

Yes, they are. One person of a couple must be 55 to reside in a Villa.


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