Our Response to COVID-192020-07-20T11:13:18-05:00

Latest Updates

Courtyard Communities continues to actively monitor the global situation with COVID-19 (novel coronavirus).
The latest information on our efforts can be found here.

Courtyard Communities are prepared to defend against COVID-19

As the global outbreak of COVID-19 (novel coronavirus) continues to unfold, we want you to be assured that our number one priority is the health and safety of our residents, staff, and the community.

We understand your concern, and want you to know that we have taken and continue to take all appropriate, precautionary measures to mitigate the risk of exposure and to protect the safety and well-being of our residents and team members. We are dedicated to providing a safe and secure environment for everyone in all Petersen Health Care owned properties and together, along with the CDC, IDPH, AHCA, HFS, NCAL, local Health Departments, local hospitals and healthcare professionals, we have prepared for the Coronavirus COVID-19.

To provide additional peace of mind to you — the residents, families, and partners we are so honored to serve, please be aware that we are especially committed and continue to actively monitor the global situation and daily communications are shared from all agencies so we are up to date on the latest exposure, testing, challenges, and risks involved with this crisis.

Common Questions

What tools are offered to interact with loved ones, and still keep them safe?2020-06-15T08:14:27-05:00

We understand that due to these restrictions communication has been limited, but we have introduced other ways that you can interact with your loved ones, and still keep them safe.

These communication tools include:

  • Zoom
  • Skype
  • Houseparty
  • FaceTime
  • Writing Letters
  • Facebook Messenger
  • Facebook Video Chat
  • Facebook Video Messages

We’re here to help with any of these tools to keep you in touch with your loved ones. If you’re not already, follow us on Facebook for updates on the activities we’re doing daily to keep our residents active and busy during this “Shelter in Place” initiative

Device Instructions
Reasons We are Restricting Individuals from Entering our Grounds2023-04-12T15:52:26-05:00

The current COVID-19 outbreak situation means that it is critical that we take every precaution possible. We must prevent this virus from entering our community. Protecting our residents’ health and safety is our top priority.

The CDC has done a careful review of the death rate in the elderly, especially those with dementia or chronic diseases. Experts are recommending we take action to limit individuals from entering our building and to ensure sick employees stay home.

There is a risk that people who appear healthy will enter our communities and infect residents. Studies of past viral epidemics where recommending prevention was delayed were not effective. These studies show that the sooner we limit interactions with each other and wash your hands frequently virus spreads more slowly.

These facts have led many to recommend severe limitations on visitors. This describes why we have taken this action now.

We hope this explains to you why we are asking people to limit their visits. This may prevent you from physically seeing your family member or friend. Our residents’ health and safety are our top concern. We are committed to doing everything we can to protect them.

Please feel free to contact your Courtyard Community with any questions. Please make sure we have your latest contact information. Thank you for supporting these efforts.

Early data shows that

  • The mortality rate for people over 80 in the general population is 15% in China.
  • The World Health Organization report estimates the mortality rate at 21.9% for those over the age of 80.
  • At the nursing home in Washington state, there have been 50 residents who have tested positive for the COVID-19 virus. As of March 9, 2020, 19 of those have died. This is a high death rate.
How is Petersen Health Care helping to protect residents, visitors & associates?2020-04-06T14:33:22-05:00

Due to the evolving situation with Covid-19 and under the guidance of the CDC, we are taking every effort to keep our community safe and healthy. The Coronavirus is being increasingly reported across the nation and the latest information received confirms that more cases in downstate IL have been reported.

  • All essential healthcare employees will continue to be allowed following CDC guidelines for entry.
  • Anyone entering will be required to check in to be screened and answer the questionnaire.
  • We will continue to use social distancing guidelines for all activities and meals.
  • Those who are ill or require special healthcare needs will dine in their apartments.
  • The use of our entire community including the dining room and all of our common areas are limited to residents only- for meals, meetings, card games, social clubs, coffee & doughnuts etc.
  • We have increased sanitizing efforts within the facility.
  • All community sponsored outings have been postponed.
  • In urgent situations where a visitor is required, we are asking that all visitors check in with our nursing staff upon entry.
  • A screening tool has been provided to our Directors to use as a questionnaire if any person is showing any signs of illness.
  • It is recommended that any routine doctor’s visits be postponed.
  • No one under the age of 18 should be permitted into the facility.
  • Please check with your local event sponsors before heading out — because many (most) public events and gatherings have been cancelled- i.e. sporting events,  Catholic Masses, schools, fundraisers, etc.

We are prepared to implement additional restrictions as recommended by the CDC and Illinois Dept of Public Health. We are confident this will be only temporary, but the safety of everyone is our goal. As the situation changes, we will continue to keep families updated.

Thank you all for your continued support and patience during this unprecedented time.

Courtyard Communities Care About You

We cannot thank you enough for your patience and cooperation as we prepare, respond, and help safeguard our tenants, team members, and communities.

In a situation such as this, we must all be proactive, responsive and flexible. The difficult decision to restrict visitation was necessary to protect our most vulnerable population. Thank you for your understanding as we navigate this unprecedented crisis together. Each day you place an enormous amount of trust in us, and keeping that trust means making the decisions necessary to protect our most vulnerable population.

Each day you place an enormous amount of trust in us, and now more than ever we are committed to keeping it.