Courtyard Families Maintain Contact through Video Chat

Courtyard Communities continues to keep families updated and in contact with their loved ones during the COVID-19 Pandemic, and our biggest communication tool, Facebook.

Facebook has given us the ability to update families in real time and throughout the progression of restrictions that have been put in place by the CDC and IDPH; we’ve been able to alert families, giving them the time to prepare.  Through various posts, we’ve also been able to provide education to our Facebook followers on hand washing techniques, social distancing tips, cough etiquette, and basic ways to keep them safe during the “Shelter in Place” initiative.

With the restrictions in place, Facebook has allowed our tenants and their families to remain in contact and have a sense of normalcy. Families are able to see pictures of their loved ones enjoying activities and staying active, and our tenants are able to see pictures of their family members as they post them on our Facebook pages. Another great tool Facebook offers is video chat. Video chat has given families a chance to have conversations with their loved ones and see them face to face.

We’ve been able to promote emergency services for community members through Facebook, such as meals on wheels, grocery pick up programs, and food drives. Each of these programs has been successful due to Facebook putting the information out there and relaying it to families and seniors in need.

With the updates, community outreach, conversations, pictures, educational pieces and video capabilities, Facebook has been a life saving tool we have used in each of our communities to navigate these restrictions. We appreciate our families and the wonderful feedback we have received from the communities we serve.